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Frequently Asked Questions

I have troubles related to ordering items!

You can contact Tour Support at support@jwoc2019.dk if you have any problems ordering, and we will do our best to help you.

What payment options do you offer?

You can pay using Visa, MasterCard and American Express. We use Stripe's online payment processing for handling any card information.

When do I have to pay for my sign-ups and orders?

You must complete the checkout process and pay after placing your items in the shopping cart, otherwise your order will not be completed.

How do I receive my ordered items?

Start numbers and any other ordered items such as hired SI card, parking ticket and orienteering top will be available for collection from the Event Office.
If you have booked to stay at the O-Camp, you should simply turn up at the O-Camp and check in there.